Skip to main content
TrustRadius
SAP Fieldglass

SAP Fieldglass

Overview

What is SAP Fieldglass?

A Vendor Management System (VMS) used to find, engage, and manage a global external workforce – including temporary workers, freelancers, contractors, consultants, and service workers.

Read more
Recent Reviews

Great Candidates portal

8 out of 10
January 19, 2024
It is use as an client portal in our office. From where we extract the candidate details and enter them into JOB DIVA'S profile so …
Continue reading

Fieldglass does not perform

2 out of 10
June 05, 2023
The implementation of the solution and dependencies with S4 have created significant challenges with the solution. we have seen data …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Product Details

What is SAP Fieldglass?

SAP Fieldglass solutions, offered in 190 countries and 21 languages, offers open cloud-based applications used to simplify and streamline the procurement and management of an external workforce. The user can:


  • Connect in real time to a global network of qualified service providers and contingent workers to find the right talent more quickly
  • Track and manage key metrics to accurately manage performance and enhance outcomes and productivity over time
  • Improve process efficiency, total workforce results, and spend management savings through integration with ERP, HR, and procurement solutions
  • Reduce risk through security features that support global-regulations compliance, permissions and access tracking, and asset protection through proper on- and offboarding
  • Increase productivity and strengthen competitive advantage by creating and maintaining a dynamic, responsive workforce

SAP Fieldglass Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

A Vendor Management System (VMS) used to find, engage, and manage a global external workforce – including temporary workers, freelancers, contractors, consultants, and service workers.

Reviewers rate Configurability highest, with a score of 8.7.

The most common users of SAP Fieldglass are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(110)

Attribute Ratings

Reviews

(1-25 of 30)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I used SAP Fieldglass to manage SOW, milestone approval, and time and expenses approval with my client
  • Email Notification
  • User experience
  • Functionally
  • Missing functional for returning worker to re-use previous user ID to register for new SOW
  • Missing functionality to change user ID
It is user friendly and easy to use
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SAP Fieldglass is used for contingent labor program management
  • Timesheets
  • Req and profile maintence
  • Weekly Invoice
  • SAP integration
  • Master Data validation like AFE's and Cost center
  • Budget checks
Best for Contingent labor program management
January 19, 2024

Great Candidates portal

Score 8 out of 10
Vetted Review
Verified User
It is use as an client portal in our office. From where we extract the candidate details and enter them into JOB DIVA'S profile so that the working hours can be automatically fetch from the client portal. And we also extract weekly report from SAP Fieldglass in excel form to know the working hours of the candidates. And we can also get the information from it that what is the bill rate and pay rate of the candidate.
  • Important information of candidates
  • Help to know that Bill Rate and Pay Rate of the candidates
  • help to know the worker ID of the candidates
  • Need to be changed User-interface because it bit difficult to some segment
  • sometimes it takes too much time to fetch the candidate's details. Loading time is too high.
  • If you do not have high-speed internet then it loads very slowly
Although there are not many shortcomings in it, but if we talk about advantages, then we can avail many benefits from here. Like we can easily search any candidate details and setup coddler in in JOB DIVA so that we can easily get the working hours. And we can easily get the pay rate and the bill rate of the candidates. And also we can get easily work week of the candidates.
Score 2 out of 10
Vetted Review
Verified User
The implementation of the solution and dependencies with S4 have created significant challenges with the solution. we have seen data duplication at high amounts.
  • user interface seems solid
  • Data management
  • support and usability
I think the challenges we have is that the team implementing with SAP allowed to many customizations which created a complexity that make the product hard to use and creates failures across the product set.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use FIELDGLASS for following:
1. SoW management
2. Timesheet Management
3. Contracts Management
4. Resource Management and reporting
  • SoW Management
  • Timesheet Approvals
  • Reporting on cost center data for workers
  • Reporting format for historic timesheets
  • to get dashboard reporting for each worker
It is well suited for SoW management, timesheets
Less suited to manage third party resources
May 19, 2023

Total Visibility!

Katie Murawski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a user that is in the tool every single day. We currently use Fieldglass to manage our contingent workforce of over 18,000 employees. One big issue we face is pricing/rate visibility and Fieldglass allows total transparency between our suppliers to know we are getting the market value while also displaying market trends. On top of this, SAP is always ahead of the game with KPIs and investing in the new and improved technology which we then reap the benefits of in our system after big releases and software updates.
  • Pricing Visibility
  • Market trends
  • Technology upgrades
  • Improved connector descriptions
  • More educational opportunities for quick info
I have some limited experience with other VMS tools and still will prefer Fieldglass over the others. It's user friendly and more integrated with the various other systems we use. SAP gives a level of visibility and user experience that is second to none. They invest in their tool and it shows.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Contingent labour
  • Time sheet approvals for contractors
  • Inventory of externals reporting to managers
  • User experience is dated
  • Records/Fields can be confusing
  • Limited on-boarding capabilities
Perfect for time sheet approvals, also via mobile/email
User interface is not so good
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Fieldglass has been a great tool to centralize Contingent Labor strategy by unlocking visibility, savings, and risk mitigation opportunities. It also seamless plugs in to the broader SAP ecosystem creating and beyond helping harness data across multiple functions to enable the business to make more strategic decisions and a macro & granular level visibility into multiple practice areas.
  • Data centralization
  • Clean user interface
  • Enables process efficiencies
SAP Fieldglass is the perfect fit where a customer has a decentralized contingent labor process. That paired with the presence of SAP within the organization makes it a seamless decision for the broader enterprise. Given that FG is a mature player in this sector, it makes sense if there is a certain spend threshold in place when it comes to reliance on Contingent Labor resources.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We utilize Fieldglass as the end to end solution for managing the contingent workforce. This has streamlined our process dramatically and automated where it was previously manual.
  • Automation
  • End to End Contingent Worker Tracking
  • Invoice Management
  • Reporting. There is a massive amount of room for improvement
  • The support needs improvement as well as organizational knowledge, which much as left SAP
It is very well suited for a gen one program that didn't have a program in place previously and lacking automation. it is excellent for automation and streamlining of the process.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Fieldglass for contractors. In my personal experience i think the standard reporting for timebooking can be improved. Also, for job opportunities - the user experience to communicate to multiple vendors can be improved. it's a great platform overall.
  • time booking approval
  • revising existing contract
  • job opportunities
  • timebooking report-free date range
  • interaction with vendors for new opportunity
managing contractors and scheduling interviews for new openings
Erin Easterberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Fieldglass SAP keeps our travel assignment shifts easily assessable and when there is an issue easy to dispute, the software is easy to use. It helps to facilitate the billing for two parties in a third party system. It has everything we need in one spot. It’s super fast and laid out the way we would want it to be.
  • Ease of use
  • Speed of use
  • Detail layout
  • Design
  • Nothing it’s perfect
  • Notifications are even on par!
Third party staffing, healthcare travel staffing. Payroll, Invoicing side needs of the process. Best suited for travel nurse assignments. Less appropriate would be anything outside of staffing.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Fieldglass is used for contingent workers. We use the CPI version. With Asapio coming into the picture it has made the process very efficient. Our contingent workers log time and expense through FG. It has made hiring and assigning work to the group pretty easier to manage. HR teams are very happy with the product and its support.
  • Time Entry
  • Expenses
  • Cost Object Integration
  • Performance is slow at times
  • Support needs to improve a lot
  • Automation is tough
It is best suited for contingent workers
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Fieldglass to approve employee time cards, and to manage charges to cost centers.
  • Notifications
  • Clear status indicators
  • Good history of past actions by me
It is a very user friendly way to approve employee and contractor time.
November 15, 2022

Better VMS tool.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
SAP Fieldglass is used as cloud-based Vendor Management System to manage our external contingent workforce management . The current temporary employees management system has several deficiencies and it is end of its life. Current system does not provide detailed reporting . Client has procured FieldGlass as the new current temporary employees vendor management system . The project is the end to end implementation of the new system and its interfaces with SAP. Due to the age of our current solution, along with advancements in technology, the client would like a solution that’ll support the ability for both onsite and mobile users the ability to use and manage contingent workforce vendor management system. The client’s primary objective for requesting a contingent workforce vendor management system is to support the following high-level business requirements, including all activities currently performed by the legacy Human Resources Temporary Employee Services System. Provide temporary personnel service request/assignment tracking. With the system available to the vendor and using departments.Reduce redundancy and increase reliability of dataAccount for all financial and rate activity and executed defined business rules. Provide means to systematically pay contracted agencies for servicesProvide capacity to self-invoice and pay contracted vendorsProvide means to systematically bill prospective departments for services rendered. This includes an added surcharge to the invoice being charged to the using deparment.Provide defined period ending and adhoc reportsIntegrate with SAP, in accordance to specificationsAutomatic requisition distribution based on vendor classificationSupport the interview process with scheduling and candidate trackingTimesheet entry, approval and routing capabilitiesInvoice reconciliation against many workers, assignments, and ratesProvide audit control capabilitiesProvide controls to ensure budget adequacy, eliminate duplication and overlap of records (i.e. two temps with the same SSN; a temp being paid out of 2 locations for the same time frame), match use of funds to fiscal years and vendor contracts.Robust security and roles set-up with capacity to change levels of view, modify or create.Provides a support and security plan that will ensure knowledgeable technical support during business hours, 7:00a to 6:00p CST, including but not limited to Incident, Problem and Change Management. Provide sustainable low-cost advantage by leveraging new technologies and industry’s best practices. Compliance with the client's Information Security standards.
  • Better visibility and management of Contingent Workforce.
  • Improve process consistency and efficiency.
  • Mobile Accessibility/Approvals.
  • Robust Reporting.
  • Realtime Integration.
  • Timesheet screen improvement.
  • More/better audit control capabilities
  • Pros : Enterprise-wide visibility to contingent worker headcount. Automated process improves cycle times, reduces manual processes. It's best for customers who already have SAP Ecosystem. Provides a seamless integration to the Clients backend SAP system. Provides advance notification of solution upgrades, patches, and revisions, especially as it relates to cloud hosted solutions. An environment secured against security violations and threats.
  • Cons : Need a good technical and integration with right skillset. The challenge of having a good clean source of Master data. Invoice processing integration and mapping with ERP/SAP needs more improvement. Needs more improvement on cloud based help from user training point of vie.
Callie Alloway, MPA, CIR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Fieldglass to manage all of our contingent workforces. The business problems that Fieldglass addresses are eliminating the use of manual invoices and bulk hiring for our factories and warehouse and allowing real-time data tracking for our supply chain.
  • Spend management; I love that Fieldglass provides not only my team but the hiring managers with the current total spend for a worker upfront.
  • Keeping track of all of our contractors in one place.
  • It is user friendly, it is easy for all of my stakeholders to navigate.
  • Server issues, any time there is a server overload, our instance of Fieldglass completely shuts down, sometimes for hours, sometimes for days.
  • The mobile app isn't very functional for hiring managers.
  • There is a lot of difficulty integrating Fieldglass with other non SAP products.
I like the basic functionality of Fieldglass, but I know there's more. I want to be able to use Fieldglass to its full ability, but we are having a hard time getting someone technical (not sales) to sit down with us and do a complete rundown of what we have and what is available, and what we should be using to optimize our Fieldglass experience.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
IT contingent force hiring and management.
  • Engages suppliers.
  • User experience.
  • Reporting.
  • integration to other SAP tools, ex SuccessFactors or S/4 Hana ECC.
  • integration to Icertis/contract management tools.
For contingent labor, the tool is fantastic in generating a high number of qualified candidates; on the other end, the management of time sheets and integration to SAP is difficult, and there is no out-of-the-box integration to SAP for invoicing.
Philip Boland | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Fieldglass for all of our contingent labor needs. Our hiring verticals include tech, operations, customer service, and finance, among others. We find the Fieldglass product is very expansive from a business use case perspective, which creates some complexity in learning and administering the product internally. The scope of our use case is fairly marginal compared to other users, and it still serves nearly all of our needs.
  • Covering business use cases.
  • Configuration options.
  • Data/ Analytics.
  • Service Desk turnaround time/solutions.
  • Product deep dives when solution is ambiguous.
In our specific case, we went from no VMS to SAP Fieldglass. This was an ideal setup for us as it helped us build our program structure a bit. We changed several aspects of our process during implementation based on the system features we were shown. Starting with a global leader in your space will help you understand the best practices at a higher level.
October 18, 2022

Value for money

Sreejith Pillai | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Posting of jobs
  • Detailed reason about the candidate
  • User friendly
  • Very fast response
  • Fill the form its too lengthy
  • Checking the chat notes regularly as we don't get an email on it
  • Access to multiple users from same login
We use SAP Fieldglass to submit candidates to a particular position posted by the client. We get update regarding the position and candidate on SAP Fieldglass whether the position is still open or closed or halted. And also if our candidate is shortlisted or selected or if an interview is scheduled.
October 13, 2022

Good reporting solution.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Create reports for our clients, which go into our Business Intelligence tool, from which we create dashboards. The reports range the entire contingent lifecycle from requisition/job posting reports to invoice reports. There are custom fields that we leverage as well.
  • Almost all fields are reportable.
  • Robust reporting experience.
  • Reporting processing time.
  • Calculated fields have regressed over time, room to grow here.
For the analytic-type roles, the software is the best in class compared to other VMS systems. The reporting tool allows you to get whatever data out of the system you need.
Valarie Gilmour | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Fieldglass is a very effective project data management software, and the setting the first time was a very simple process. All the features are easy to use, and the capabilities are very reliable for our project progress. The effect on workflow and collaboration for multiple projects and document management is perfect.
  • Easy to use.
  • Functional features.
  • Easy to migrate big project.
  • The features are complicated to new people.
  • The big files are not easy to categorize.
  • Interface is not friendly when new user.
The ability to provide accurate Engineering data reports and analytics. The processing of data and the coordination across multiple construction projects are excellent. The data transfer and employee contacts management through SAP Fieldglass are very effective. The tools are responsive, and they allow easy gathering of multiple insights and activities from different projects to be effective.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I use SAP Fieldglass for the end-to-end subcontracting process.
  • Document management
  • Workflow
  • Tracking
  • Cumbersome
  • Too many required fields
  • OCR
SAP Fieldglass is well suited for managing sub-contractors. SAP Fieldglass is less appropriate for trying to onboard sub-contractors quickly.
October 27, 2021

Fieldglass advocacy

Score 10 out of 10
Vetted Review
Verified User
Fieldglass is used globally across the enterprise for Contingent and SoW. It enables total visibility and management of all non-employee spending; both Time & Material and Fixed Price. Implementing Fieldglass has improved the business experience by making the process to engage, manage and pay for non-employees simpler, easier, and more automated. The rich data now collected on the different types and locations of non-employees (spend, numbers, types, location, etc.) allows for better commercial and strategic resource decisions which have resulted in significant benefits.
  • Fieldglass is very good at simplifying, automating, and managing the engagement of all types of non-employee - Contingent and SoW.
  • Fieldglass enables visibility of all data relating to all non-employees; spend, types, locations, rates, etc. which allows for better forecasting, profiling, and ultimately reduction in spending and numbers.
  • Fieldglass works well with and integrates smoothly with other applications like Oracle, Workday, Ariba, etc.
  • Fieldglass could sharpen and update the User Interface; including broadening the functionality of their different apps.
  • Fieldglass could enhance their analytical capability, making it easier to visualise and analyse all worker types in one place.
  • Fieldglass would benefit from developing more AI into the SoW creation wizard to help improve the quality of SoW content.
Fieldglass is well suited to most situations where non-employees are used, in particular, contingent workers ("temps" & Contractors) and anywhere work is completed via Statement of Work (SoW) for Services and where Managed Service Workers (MSW), Consultants, Resource Augmentation Workers are used. It's possibly less suitable for the engagement of "zero-hours workers", "freelancers", ancillary workers (total outsourced services). Because Fieldglass is highly flexible and relatively simple to deploy, it lends itself well to organisations of any size (small, medium & large) and in any location globally.
Maurice Benz, CCWP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
SAP Fieldglass is the technology enabling platform in 15---and expanding to 5 additional countries---for the procurement of contingent labor and in a few countries for the provision of freelancers and project-based work engaged via an SOW. An internal team has been set up to support the deployment of a Services Procurement program with strategic suppliers that is in the process of being rolled out. SAP Fieldglass enables us to have greater visibility into how Novartis procures (and manages) external talent and services through standardized processes driving improved compliance, a better quality of talent, and greater control of cost.
  • Robust process design and configuration
  • Ability to manage all types of external workers
  • Integration capability
  • UI - Cumbersome for infrequent users
  • Market Rate intelligence
  • Blue collar worker management
SAP Fieldglass is very well suited to manage white-collar contingent labor and services procurement but less for blue collar and shift workers.
Return to navigation